At DM Insider Pro, customer satisfaction is our priority. We understand that there may be instances where you are not fully satisfied with your purchase. This Refund Policy outlines the conditions and process for requesting a refund.
Eligibility for Refunds
Refunds are available under the following conditions:
– The service or product purchased was not delivered as described.
– The service was not initiated or completed due to technical issues from our end.
– You requested a refund within the stipulated time frame (7–14 days depending on the service or product).
Non-Refundable Services
The following are non-refundable:
– Completed digital services that were delivered as agreed.
– Delays caused by third-party platforms, external issues, or incorrect information provided by the customer.
– Change of mind or personal preference after the service has started.
How to Request a Refund
To request a refund, please follow these steps:
- Email us at dminsiderpro@gmail.com with the subject “Refund Request.”
- Provide your order details, including the purchase date, service/product description, and reason for the refund request.
- Attach any necessary documentation, such as proof of payment or screenshots.
Refund Process
– Upon receiving your request, our team will review it within 3–5 business days.
– If your request is approved, we will process the refund to your original payment method within 7–10 business days.
– You will receive a confirmation email once the refund has been initiated.
Contact Us
If you have questions about this Refund Policy, please contact us:
Email: dminsiderpro@gmail.com
WhatsApp: +1 (509) 289-8598
Telegram: @dminsiderpro
We reserve the right to update or modify this Refund Policy at any time. Please review this page periodically for changes.